Service and Support

Medical Office Online, Inc. provides technical support for its products through the Medical Office Online Problem Solution System and our support forums. Basic questions can most likely be answered by referring to our Support FAQ. Users that have configuration or operational issues can contact a Medical Office Online technical support representative by telephone or email to receive specific assistance. Users are also invited to contact our support forum, which offers focused discussions on features. There, you will be able to communicate with MOO representatives as well as experienced Medical Office Online users.

Problem Solution System

Medical Office Online offers free incident-based support to resolve configuration issues, operational concerns and other software related issues. Users may contact Medical Office Online's support department by clicking here: Medical Office Online Support Contact Page

See the Medical Office Online Support Policy section of our web site for additional details.

In order to avoid delays in reaching a technical support representative during peak hours, MOO suggests the following alternatives:

  • Check out the product documentation and FAQs linked in the margin at left to see if an answer to your question has already been published. Often answers to technical support questions and solutions to problems can be found in existing documentation.
  • Contact one of the Medical Office Online-sponsored support forums for advice or assistance with feature usage questions